SHIPPING & RETURNS
SHIPPING POLICY
At Savannah Slays, we strive to ensure that your custom wigs arrive promptly and securely. We offer a variety of shipping options to meet your needs, including standard and expedited delivery. All our packages are carefully packed to protect your beautiful wigs during transit. Our shipping costs are calculated at checkout for your convenience. We're committed to providing a seamless shopping experience, so you can focus on looking fabulous!
We understand that receiving your order quickly is important. That's why we process orders within 1-3 business days. Once shipped, you’ll receive a tracking number to follow your package's journey. Your satisfaction is our priority, and we’re here to help if you have any questions about your order.
RETURNS & EXCHANGE POLICY
At Savannah Slays, we want you to love your wig! If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. You can initiate a return within 30 days of receiving your order. Please ensure that the wig is in its original condition and packaging. Our team is here to guide you through the return process, so you can shop with confidence knowing that we have your back!
If you have any issues with your order or wish to exchange for a different style, please contact our customer service team. We believe in making our customers happy, and we are committed to finding a solution that works for you!